About the Role
As an Account Manager at our freight brokerage firm, you will play a crucial role in building and maintaining strong relationships with our valued clients. Your responsibilities will include:
1. Client Relationship Management: Serve as the primary point of contact for assigned clients, understanding their unique needs and providing exceptional customer service. Cultivate long-term relationships and ensure client satisfaction.
2. Freight Management: Coordinate and oversee the transportation of goods for clients, including negotiating rates with carriers, tracking shipments, and addressing any issues or delays that may arise.
3. Sales and Business Development: Identify opportunities to expand our client base and generate new business. Proactively engage with potential clients, present our services, and negotiate contracts to secure new accounts.
4. Operational Efficiency: Collaborate with internal teams, such as dispatchers and logistics coordinators, to ensure seamless execution of freight movements. Monitor performance metrics, identify areas for improvement, and implement effective solutions.
5. Market Research: Stay updated on industry trends, market conditions, and competitor activities. Use this knowledge to provide strategic insights and support decision-making processes.
Join our team as an Account Manager, where you'll have the opportunity to contribute to our company's growth, forge valuable relationships, and make a significant impact in the logistics industry.
- Previous experience in freight brokerage or logistics industry preferred.
- Strong interpersonal and communication skills to effectively engage with clients and internal stakeholders.
- Excellent negotiation and problem-solving abilities.
- Detail-oriented mindset with the ability to multitask and prioritize tasks effectively.
- Proficient in using relevant software and systems for account management and tracking shipments.
About the Company
Join our freight brokerage team and become part of a dynamic work environment that values integrity, collaboration, and customer satisfaction. We are committed to providing reliable logistics solutions and delivering exceptional service to our clients. As a team member, you'll have the opportunity to contribute to our company's success, work with a talented group of professionals, and make a meaningful impact in the logistics industry. Come work with us and experience a rewarding career where your skills and dedication are valued, and where you can thrive in an environment that fosters growth and success.